A Dao of Product Design

Product Design is both a practice and a job, but regardless of which of the two applies to your work, there are considerations to make. Does your work make the user feel better? Does it inform them, or arm them with knowledge and a greater understanding? Does it make them stronger people, psychologically, or is it subtly eroding their confidence?In my new article for A List Apart, the premiere magazine for web designers & developers, I examine five principles of great design: inclusion, positivity & civility, confidence & courage, emotional fortitude, and social mores.The article is the culmination of years …

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Who Chris Sacca Could Be

Who Chris Sacca is, is easy: he’s an investor, a major one in Twitter it should be noted, with an interesting and storied background of successful investments and a rise to the top. Yesterday, Sacca posted an 8500-word essay titled “What Twitter Can Be.” It examines the current state of Twitter from a business and investment perspective, acknowledging some good, some bad. What his entire essay lacks, however, is the perspective of a user who is not Chris Sacca. To wit, from Sacca’s post, his view on the bad: What’s Not Going Well At Twitter? New user growth has stalled. …

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The Web Doesn’t Get Preferential Treatment (Part 1)

Note upfront: Due to an ever-increasing length this piece has been split into multiple parts, with subsequent installments to be released in the days ahead. This is Part 1. Several weeks ago Facebook released Instant Articles, a (so far) iPhone-only specialized renderer built with native Objective C and Cocoa frameworks that takes published HTML content and displays it in a reading-optimized format, with great multimedia and UX fidelity. And above all, titularly, no loading times for the content. Instant Articles exists because Facebook measured that external articles (loaded from within the Facebook app) take between 8 and 10 seconds to …

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